cleaning
housekeeping

Everyone enjoys a clean home. No matter if you are a working parent, your house is simply too big or you would like to employ your time differently. But for the elderly or mentally and intellectually different, even simple housekeeping tasks can become unmanageable. An untidy home can contribute to feelings of depression, isolation, and hopelessness – it can even be dangerous, increasing the risk of injury or illness. And it may also be the first sign your loved one is struggling and needs extra help at home.

what we do

Hiring a home helper can help a client guarantee coming home to a safe, clean, and pleasant surroundings while freeing up most of their time to focus on their families and on themselves. Moreover in the long run having a home help can help our clients budget, not only their time, but on food and home upkeep as well as value gained from having not to do groceries, take calls, taking care of pets, and keeping a log on all the happenings around the home.

how we do it

N&N makes sure all the details are covered. Considering all the requirements of our
international clients we do a strict and rigorous vetting process to make sure that we
provide a staff that can deliver the best professional service possible.


why choose us

Our mostly filipino candidates are the most qualified, well-vetted professionals in the areas we serve, having passed a rigorous process of screening before being part our of pool of experts. The wisdom the N&N founders gained over the last 15 years in the household staffing business enables us to find the best candidates more efficiently, saving you time, hassle and risk.

how to prepare

Once you’ve found the perfect house keeper for your family, it is time to explain all the specific rules, like screen time guidelines, or show how everything works — like your complicated old dishwasher? You can’t be over-prepared when it comes to the care of your children.

Use this checklist below to make sure you and your home helper are on the same page before she gets started and over the first few days of work. She’ll thank you for all the specifics when something unexpected pops up. If it helps, print out this page and check items off as you complete them to ensure peace of mind and a successful start to this journey with your new home helper.

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CONTACT AND PERSONAL INFORMATION


Exchange contact information. This includes things like home address, phone numbers (work and cell) and email for your home helper and for all members of your family. Determine the best way to reach each other during the day or in case of an emergency. For your paperwork, you may need her license number and taxpayer ID number.

Make important numbers easy to access. Write down numbers a close friend, family member or neighbor, and keep them in an easy place to find in case she needs them.

Keep signed copies of your home helper contract on hand. You and your home helper should each have a copy of the signed work agreement. This should include the agreed-upon pay, days and hours for work and any extra things, such as agreed-upon housework, cooking, etc.

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TRANSPORTATION


Explain all the specifics of your vehicle. A nice thing to do is to program your GPS with the addresses of school, the doctor's office, dance class, soccer practice and the kids' best friends' homes. It may seem like a pain, but it's easier than shouting directions over the phone while you’re at work.

Update your car insurance. Your car insurance plan should be updated to cover your home helper, if she’s going to be driving your car.

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HOUSE RULES


Make sure the house helper has necessary access. Your home helper needs her own set of house keys.

Explain all housing operations. Make sure the home helper knows how to operate the heat/air conditioning, TV, washing machine, dishwasher and any other household appliances she/he may need to use. If you expect him/her to be answering the phone a lot or taking messages, make sure she/he is aware. If your house is childproofed, demonstrate how toddler safety gates operate.

Lay out kitchen rules. Explain which dishes and kitchenware are OK to use if he/she is going to be doing any cooking.

Notify your your home helper of expected visitors. Be sure your home helper is aware of any visitors you’re expecting each day. That includes pool cleaners or any other maintenance workers who may be around the house.

Detail all pet care. Does your home helper need to let any pets out to go to the bathroom, walk them or feed them? Is there any weird behavior to look out for, such as digging under or jumping fences or excessive barking? This goes especially for naptime, when you don’t want the kids being woken up by loud animals.

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DAILY ROUTINE


Have a written protocol. For the first week, write down protocol until you get into a routine: Grocery days, expecting pool or on-call maintenance guy, important guests, what time to cook for dinner to prepare for your arrival, keeping track of the bills, calling or doing gardening, and others. With proper communication the most optimum results in house-keeping will be achieved.

Create a collaborative calendar Consider making a calendar for her (and you) to refer to and encourage her to add to it as she gets more comfortable. On the calendar, schedule regular check-ins with your home helper to go over any concerns that come up.

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SAFETY AND HEALTH


Discuss allergies and intolerances. Remind your home helper of any allergies or particular issues your children or any family members may have.

Go over cleaning chemicals and how to store these properly. You may need to go over the inventory of chemicals and detergents and make sure these are properly stored and used only as appropriate.

Agree on scope of the job once it is lifting weights is an issue. There will be certain limits that anyone can do the job if safety and health are compromised especially in the question of lifting weights. It will be much safer for both parties if some heavy jobs are delegated to other service providers.

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SPREAD THE WORD


Let everyone know about your new home helper. You will expect guests and you need to notify them to expect someone to accept them on your behalf. Moreover he or she will be around the neighborhood and may ask them for help in case of emergency.


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